Open Positions

RESEARCH & DEVELOPMENT

Vice President Research and Development

LabMinds’ products provide a new experience for those using lab equipment. Our cloud-based platform enables access from anywhere in the world, the AI develops large formulations libraries, material consumption and performance audit trails provide confidence and traceability, and the automated system processes on-demand solutions to free up the time of our customers.

Summary of Position

The Vice President, Research & Development at Labminds will be responsible for executing on the Company’s overall technology vision, shaping its technical strategy, leading all engineering efforts and driving its development execution that will firmly place Labminds as the leader in providing cutting-edge automated buffer preparation solutions to the market. This person will recruit world-class talent, manage the appropriate development methodologies, and create the proper organizational structure to drive a high performing development team to deliver these solutions to the market with relentless execution. This person will keep abreast of and influence technology trends, standards, and stakeholders which will further enhance adoption and market share of Labmind’s solutions, and work in tandem with the other members of the executive team as well as the marketing team to further define our product roadmap and deliver against it. This person will have the ability to bridge technology with business acumen, will bring experience in developing industry leading products, and will develop and sustain a culture of passion, hard-work, and innovation that will make Labminds the place to be for anyone interested in developing next generation automation systems for buffer preparation.

Primary Responsibilities

The Vice President, Research & Development will lead all product development engineering efforts for the company. He/she will have responsibility for directing the mechanical design, electrical, hardware, software, and firmware development and deployment efforts to ensure effective development of new products and improvements to existing products. The VP of R&D will also be responsible for leading a team of engineers who will develop high quality innovative products while meeting project timelines. A key focus of the role is to provide strong technical and engineering leadership coupled with equally effective project management skills.

• Develop, direct and maintain a system to manage all product development programs and projects, including a rigorous review process, in order to ensure attainment of key milestones and adherence to product specifications, timelines and budgets.
• Lead the engineering teams to promote a high-performance, results-driven environment with a strict adherence to project management requirements.
• Support Marketing in developing a strong product pipeline and a portfolio of marketed products that are differentiated and provide competitive advantage for the company.
• Formulate and implement the long-term strategy with respect to new and emerging technologies that advance company objectives.
• Attract, develop and retain top talent for the R&D function, while motivating staff to continually improve its performance.
• Drive all R&D aspects of Intellectual Property (IP) to ensure Freedom to Operate, working with lawyers, designers/architects/scientists, as required, to write/submit patentable inventions.
• Manage university and other external research collaborations
• Work with Quality to ensure products are developed and validated in a manner that complies with global regulatory requirements
• Directly responsible for the establishing and managing the R&D/Engineering budget
• Ensure that the research and development organization provides technical assistance to other departments.

Position Requirements

The VP of R&D will possess strong technical knowledge and vision and have a demonstrated history of leading engineering teams in the development of new lab automation systems, bringing these products to market on time and within budget.

• Bachelors in Engineering, Mechanical/Electrical or equivalent required.
• PhD in related field strongly preferred.
• Minimum of 15 years of experience in progressive engineering and product development leadership roles within global companies that develop, manufacture and sell complex automation robots to the lab.
• Integrated software and hardware system engineering and project management skills are required.
• Experience in setting and scaling the research and development function, with the proven ability to attract, inspire, motivate and retain top tier talent.
• Proven ability to establish, articulate and implement a concrete product development strategy that clearly aligns with corporate and commercial goals.
• Executive team experience preferred
• Track record of success working closely and collaboratively with marketing and product management teams.
• Experience with distributed teams and business partners.
• Experience developing, managing and executing detailed engineering plans
• Experience successfully managing hardware and software teams required.

Additional Position Details

  • VP of R&D
  • Full time
  • Reporting to CEO
  • Boston, MA

Submit your resume by emailing recruiter@labminds.com

Hardware Engineering Manager

Summary of Position

LabMinds’ products provide a new experience for those using lab equipment. Our cloud-based platform enables access from anywhere in the world, the AI develops large formulations libraries, material consumption and performance audit trails provide confidence and traceability, and the automated system processes on-demand solutions to free up the time of our customers.

The Head of Hardware Engineering is responsible for ensuring effective development of new products and improvements to existing products related to our automation system’s electro-mechanical hardware and firmware systems while coordinating with software development team.

They are accountable for ensuring engineering best practices and quality systems are followed from product conception to implementation in the field and production. The candidate must be capable of performing engineering tasks, including electrical or mechanical design, document  creation/control, developing test requirements and test procedures, and managing the ECO process.

Primary Responsibilities

  • Work with Product Management, Applications Engineering, and other departments to strategize and implement new product features
  • Reviews and approves design concepts, design modifications, testing, verification strategies, and SOPs to ensure we meet product, cost, and timeline expectations
  • Manage project schedule, product features and performance, cost, and resources effectively
  • Anticipate and communicate project risks and mitigations. Effectively communicate status with stakeholders regarding deliverables, timelines, and budget
  • Work with executives and engineering leadership to report information and drive key cross-cutting engineering decisions
  • Effectively manage the use of our PLM system through proper ECO procedures
  • Support Applications and Field Service on customer issues as needed
  • Introduce new tools and methods to improve development efficiency and efficacy
  • Execute processes and procedures across the department to ensure consistency within the organization
  • Ensure the team is appropriately resourced to deliver on product goals and invest into hiring and building out the hardware team accordingly

Position Requirements

  • Bachelor’s Degree in Mechanical or Electrical Engineering
  • 2-4 years’ experience managing teams and 8-10 years’ total experience on a hardware team
  • Experience interfacing with contract manufacturers and contract engineering providers
  • Extensive experience with Solidworks or Altium depending on your discipline
  • Experience launching products with CE/TUV certifications
  • Record of launching new products and features for complex autonomous systems
  • Prefer candidates with experience developing highly complex hardware systems for the pharmaceutical industry

Skills

  • Leadership skills – Clear and effective communication; ability to build & motivate a team; pro-actively solve problems and removes roadblocks; identify risks & manages them; exploit opportunities; vigilant scope/change management awareness.
  • Must have excellent attention to detail, project and time management skills, and the ability to manage multiple competing priorities with aggressive timelines.
  • Management of data review, analysis, identification of trends, and complex problem solving.
  • Ability to work effectively in a collaborative team environment where results are achieved through influence and incorporating multiple points of view
  • While performing the duties of this position the employee is regularly required to sit and talk and hear. The employee is regularly required to use hands to finger, handle or feel and reach with hands and arms. The employee is required to stand, walk, and drive or ride in a motor vehicle. Must be able to lift a minimum of 70 lbs. This position requires a considerable amount of pushing, pulling, stooping, bending and lifting. Must have the ability to travel, sometimes with short notice and be able to provide after-hours weekend support as needed.

Additional Position Details

  • Hardware Engineering Manager
  • Full time
  • Reporting to VP of R&D
  • Boston, MA

Submit your resume by emailing recruiter@labminds.com

QUALITY

Director of Quality

LabMinds’ products provide a new experience for those using lab equipment. Our cloud-based platform enables access from anywhere in the world, the AI develops large formulations libraries, material consumption and performance audit trails provide confidence and traceability, and the automated system processes on-demand solutions to free up the time of our customers.

Summary of Position

The Director of Quality is responsible for managing our Quality Management System (QMS), leading internal and external audits, supporting  manufacturing and testing, driving Continuous Improvement initiatives across all product and service offerings, and mentoring Labminds staff in the pursuit of quality excellence.

Primary Responsibilities

This role is responsible for ensuring that our products comply with customer, market, and regulatory standards and that our processes align with our QMS. This will be done by managing quality operations and working hand in hand with our manufacturing, purchasing, engineering, human resources, finance, facilities, logistics, sales, marketing and customer service departments.

  • Establish and maintain company quality metrics.
  • Maintains product quality by enforcing QA / QC policies and procedures.
  • Manages ISO/GAMP 5 certification processes including coordination and scheduling of 3rd party audits.
  • Development, document, and implement the company QMS.
  • Lead the management review process and conduct meetings as appropriate for the established QMS.
  • Conduct necessary QMS training to applicable groups, departments, and personnel.
  • Generate non-conformance’s (internal, customer, and vendor) and lead the corrective and preventive action process.
  • Act as a customer liaison with any quality related issue, customer complaint, or feedback and drive continuous improvement.
  • Lead quality improvement initiatives.
  • Interfaces regularly with Product Development, Marketing, and Sales to ensure continuous improvement and adherence to company quality standards.
  • Serve as the primary contact and lead for new product and process quality assurance.
  • Develop and maintain process for managing vendor quality and performance.
  • Lead the Material Review Board (MRB) and ensure that nonconforming product is positively identified, isolated, and segregated to prevent further operations and/or shipment to the customer.
  • Manage problems of diverse scope using a high degree of judgment and risk-based decision making.
  • Maintain the calibration program with accurate inventories of measuring devices and established calibration frequencies using the Unipoint Database.
  • Health/safety officer for our offices and lab(s).

Position Requirements

The Director of Quality will be an experienced quality leader who can independently manage the company’s quality system and all related quality initiatives.

  • Bachelor’s Degree in Engineering or related field
  • At least 8-10 years of experience in quality management roles with leadership responsibility
  • Previously responsible for launching and managing quality management systems
  • Strong knowledge of quality system requirements with thorough knowledge of ISO9001
  • Experience working in small growing companies
  • Experience with GAMP 5
  • Experience with CE, TUV, and GMP within the pharmaceutical industry
  • Experience with MS Word, Excel, Project Management and Analytics software
  • Six Sigma Certified a plus

Skills

  • Must have excellent attention to detail, project and time management skills, and the ability to manage multiple competing priorities with aggressive timelines
  • Management of data review, analysis, identification of trends, and complex problem solving.
  • Ability to effectively communicate verbally and in writing, make presentations with customers, subcontractors, and vendors.
  • Proven ability for continuous process improvements
  • Be a team player, positive influence on others, and should strive to learn, improve, and grow within the company.
  • Demonstrates flexibility and excels within a fast-paced environment with changing priorities.
  • Ability to work effectively in a collaborative team environment where results are achieved through influence and incorporating multiple points of view

Additional Position Details

  • Director of Quality
  • Full time
  • Reporting to CEO
  • Boston, MA

Submit your resume by emailing recruiter@labminds.com

SALES

Sales Territory Manager - Northeast

LabMinds’ products provide a new experience for those using lab equipment. Our cloud-based platform enables access from anywhere in the world, the AI develops large formulations libraries, material consumption and performance audit trails provide confidence and traceability, and the automated system processes on-demand solutions to free up the time of our customers.

Summary of Position

We are seeking a talented and passionate Sales Territory Manager (Lab Automation Capital Equipment & Services), to help us expand our  customer base. We need someone who will leverage their technical and scientific foundation and history of success selling lab automation systems and services.

Primary Responsibilities

  • Maintain and expand customer base using a consultative sales approach
  • Gain a strong technical understanding of product and applications in order to communicate and discuss with highly scientific users
  • Proactively identify, maintain, and grow revenue base within the North American life sciences market, to achieve and exceed sales targets
  • Provide technical information, demos, explanations, and quotes to potential customers
  • Work with customers as primary contact following sale to ensure ongoing customer satisfaction and expand sales potential
  • Work beyond the end user to get access to management and procurement contacts to deliver smooth sales processes
  • Continuously update CRM in all sales-related activities and use to maximize efficiency, planning and organization of pipeline and all activities
  • Participate in tradeshows, customer visits, and customer seminars, as needed
  • Reviews and resolves customer complaints in a professional and timely manner as directed and/or required
  • Travels to customer locations to complete sales calls as required. 50%+ overnight travel time required
  • Ability to effectively work remotely via Zoom or Teams for both customer and internal meetings

Position Requirements

  • B.S. degree in Science required
  • 5+ years of capital equipment and service sales experience in lab automation equipment company
  • Track record of meeting and exceeding quota
  • Selling experience into development labs and quality control labs within large pharmaceutical and CRO companies
  • Strong scientific and technical background – capable of learning and effectively communicating technical information and handling technical and applications questions
  • Experience working for start ups
  • Strong analytical and problem-solving skills
  • Proven track record of successful lab automation equipment sales through customer expansion and bringing on new customers
  • Superior customer service, oral/written communication skills, and negotiation skills
  • Strong presentation skills
  • Goal oriented, with excellent time management and organizational skills
  • Computer proficiency required
  • Ability and willingness to travel overnight 50%+ of the time
  • Candidate will manage the East Coast territory of the US
  • Candidate needs to be based in the Northeast (MA, CT, RI, NY)

Additional Position Details

  • Sales Territory Manager
  • Full time
  • Reporting to VP of Sales
  • Northeast

Submit your resume by emailing recruiter@labminds.com

Sales Territory Manager - West Coast

LabMinds’ products provide a new experience for those using lab equipment. Our cloud-based platform enables access from anywhere in the world, the AI develops large formulations libraries, material consumption and performance audit trails provide confidence and traceability, and the automated system processes on-demand solutions to free up the time of our customers.

Summary of Position

We are seeking a talented and passionate Sales Territory Manager (Lab Automation Capital Equipment & Services), to help us expand our customer base. We need someone who will leverage their technical and scientific foundation and history of success selling lab automation systems and services.

Primary Responsibilities

  • Maintain and expand customer base using a consultative sales approach
  • Gain a strong technical understanding of product and applications in order to communicate and discuss with highly scientific users
  • Proactively identify, maintain, and grow revenue base within the North American life sciences market, to achieve and exceed sales targets
  • Provide technical information, demos, explanations, and quotes to potential customers
  • Work with customers as primary contact following sale to ensure ongoing customer satisfaction and expand sales potential
  • Work beyond the end user to get access to management and procurement contacts to deliver smooth sales processes
  • Continuously update CRM in all sales-related activities and use to maximize efficiency, planning and organization of pipeline and all activities
  • Participate in tradeshows, customer visits, and customer seminars, as needed
  • Reviews and resolves customer complaints in a professional and timely manner as directed and/or required
  • Travels to customer locations to complete sales calls as required. 50%+ overnight travel time required
  • Ability to effectively work remotely via Zoom or Teams for both customer and internal meetings

Position Requirements

  • B.S. degree in Science required
  • 5+ years of capital equipment and service sales experience in lab automation equipment company
  • Track record of meeting and exceeding quota
  • Selling experience into development labs and quality control labs within large pharmaceutical and CRO companies
  • Strong scientific and technical background – capable of learning and effectively communicating technical information and handling technical and applications questions
  • Experience working for start ups
  • Strong analytical and problem-solving skills
  • Proven track record of successful lab automation equipment sales through customer expansion and bringing on new customers
  • Superior customer service, oral/written communication skills, and negotiation skills
  • Strong presentation skills
  • Goal oriented, with excellent time management and organizational skills
  • Computer proficiency required
  • Ability and willingness to travel overnight 50%+ of the time
  • Candidate will manage the West Coast territory of the US
  • Candidate needs to be based in the West Coast (CA)

Additional Position Details

  • Sales Territory Manager
  • Full time
  • Reporting to VP of Sales
  • West Coast

Submit your resume by emailing recruiter@labminds.com

FIELD SERVICE

Field Service Engineer - Central Europe

LabMinds’ products provide a new experience for those using lab equipment. Our cloud-based platform enables access from anywhere in the world, the AI offers large formulations libraries, logging and audit trails provide confidence and traceability, and the automated system provide seamless solution preparation.

Within your territory you should expect 50% travel to some of the leading global pharmaceutical companies. Our cloud technology will enable extensive remote support prior to arriving on site so that you are more prepared than ever before. While on site you will focus on installations, routine maintenance, and finding resolutions to technical failures that cannot be resolved remotely.

 If you’re self-driven, organized, pride yourself on resolving complex issues, and demonstrate acuity in cutting edge technology, you could be a perfect fit!

Responsibilities:

  • Perform on site and remote fixes for down systems, execute preventative maintenance, and assist in training of customers or internal technicians.
  • Prepping site visits and reporting onsite activity using LM provide tools.
  • Handling immediate problem recognition, isolation, and resolution.
  • Identify the root cause of issues and provide long term corrective actions.
  • Collaborate with the development and QA teams to reproduce and characterize reported issues and develop internal tools and procedures to aid future investigations and build efficiencies within our service group.
  • Field questions pertaining to user inquiries and provides technical support to customers to resolve issues regarding system functionality.
  • Must Stay up to date with product changes.

Skills:

  • Strong verbal and written communication skills
  • Must be organized, dependable, inquisitive, and detail oriented.
  • Be a team player, positive influence on others, and should strive to learn, improve, and grow within the company.
  • Possess analytical, problem-solving, and troubleshooting skills
  • Must be able to encounter unfamiliar technologies, applications, and situations, figure them out, and provide solutions that match both our clients’ and our company’s needs
  • While performing the duties of this position the employee is regularly required to sit and talk and hear. The employee is regularly required to use hands to finger, handle or feel and reach with hands and arms. The employee is required to stand, walk, and drive or ride in a motor vehicle. Must be able to lift a minimum of 70 lbs. This position requires a considerable amount of pushing, pulling, stooping, bending and lifting. Must have the ability to travel, sometimes with short notice and be able to provide after-hours weekend support as needed.

Education/Experience:

  • Bachelor’s Degree in Mechanical Engineering, Electrical Engineering, Robotics, Computer Science, or a related field.
  • 3-5 Years of experience and knowledge of:
    • Technical Support
      • Troubleshooting electro-mechanical systems
      • Ticketing systems
    • Mechanical assembly
  • Proven structured problem-solving skills
  • Proven ability to multi-task and work through problems independently

 Preferred Experience: 

  • Life Sciences industry
    • Supporting automation equipment in a laboratory setting
  • Scripting in Python and navigating Linux shells
  • Experience with Regex and parsing log files.
  • Electronic and Mechanical design

Submit your resume by emailing recruiter@labminds.com

Field Service Engineer - Greater Boston Area

LabMinds’ products provide a new experience for those using lab equipment. Our cloud-based platform enables access from anywhere in the world, the AI offers large formulations libraries, logging and audit trails provide confidence and traceability, and the automated system provide seamless solution preparation.

Within your territory you should expect 50% travel to some of the leading global pharmaceutical companies. Our cloud technology will enable extensive remote support prior to arriving on site so that you are more prepared than ever before. While on site you will focus on installations, routine maintenance, and finding resolutions to technical failures that cannot be resolved remotely.

If you’re self-driven, organized, pride yourself on resolving complex issues, and demonstrate acuity in cutting edge technology, you could be a perfect fit!

Responsibilities:

  • Perform on site and remote fixes for down systems, execute preventative maintenance, and assist in training of customers or internal technicians.
  • Prepping site visits and reporting onsite activity using LM provide tools.
  • Handling immediate problem recognition, isolation, and resolution.
  • Identify the root cause of issues and provide long term corrective actions.
  • Collaborate with the development and QA teams to reproduce and characterize reported issues and develop internal tools and procedures to aid future investigations and build efficiencies within our service group.
  • Field questions pertaining to user inquiries and provides technical support to customers to resolve issues regarding system functionality.
  • Must Stay up to date with product changes.

Skills:

  • Strong verbal and written communication skills
  • Must be organized, dependable, inquisitive, and detail oriented.
  • Be a team player, positive influence on others, and should strive to learn, improve, and grow within the company.
  • Possess analytical, problem-solving, and troubleshooting skills
  • Must be able to encounter unfamiliar technologies, applications, and situations, figure them out, and provide solutions that match both our clients’ and our company’s needs
  • While performing the duties of this position the employee is regularly required to sit and talk and hear. The employee is regularly required to use hands to finger, handle or feel and reach with hands and arms. The employee is required to stand, walk, and drive or ride in a motor vehicle. Must be able to lift a minimum of 70 lbs. This position requires a considerable amount of pushing, pulling, stooping, bending and lifting. Must have the ability to travel, sometimes with short notice and be able to provide after-hours weekend support as needed.

Education/Experience:

  • Bachelor’s Degree in Mechanical Engineering, Electrical Engineering, Robotics, Computer Science, or a related field.
  • 3-5 Years of experience and knowledge of:
    • Technical Support
      • Troubleshooting electro-mechanical systems
      • Ticketing systems
    • Mechanical assembly
  • Proven structured problem-solving skills
  • Proven ability to multi-task and work through problems independently

Preferred Experience: 

  • Life Sciences industry
    • Supporting automation equipment in a laboratory setting
  • Scripting in Python and navigating Linux shells
  • Experience with Regex and parsing log files.
  • Electronic and Mechanical design